Testimonials

reviews
Elver E-Commerce Accountants has been the perfect firm for support to my portfolio of E-commerce companies and personal account. Steve’s patience in explaining the use of Xero Accounting Software to help me run my own affairs with his oversight has proven a particularly effective. He is always available on the phone, and no job is too unimportant or menial for him to talk through and assist, often at no additional charge. I would highly recommend his service as both reliable and affordable, with a particularly strong recommendation for small business owners looking for a safe pair of hands.
Henry Emson
Loco Sports Limited
reviews
It's so nice to work with a family business that cares for your business. We work with Elver team for the last 5 years and it is so nice to see them grow. They always provide excellent service from day one. As our e-commerce business grew and became more complex, they continued to excel - invest in great talent -managing everything with accuracy, professionalism, and proactive support. Their clear communication and deep expertise have made a huge difference for our business. Highly recommended! Thank you all!
Helen Cooper
reviews
I’ve received great service from Steve and The Team at Elver Consultancy. Steve has always been quick to offer a solution and his calm and patient manner never wavers. Steve has enabled me to get the most out of our accounting software and has made life easier and more organised.
Susan East ​
Hammamas UK Limited
reviews
Steve has the ability to grasp business requirements quickly and effectively and produce work that is both accurate and ahead of schedule.
Nigel Fell
Business Owner, Travel Partnerships
reviews
I was hoping for good service when I contacted Steve. What I did not know was that I was about to receive GREAT service! Thanks Elver Consultancy
Nony Verioti
reviews
Excellent service from Elvers- Tom is especially knowledgeable, proactive, and always goes the extra mile! Elvers are very experienced in complex sales channels linking to your accounts package. Have really helped our business.
Aoife Woods
reviews
It's so nice to work with a family business that cares for your business. We work with Elver team for the last 5 years and it is so nice to see them grow. They always provide excellent service from day one. As our e-commerce business grew and became more complex, they continued to excel - invest in great talent -managing everything with accuracy, professionalism, and proactive support. Their clear communication and deep expertise have made a huge difference for our business. Highly recommended! Thank you all!
Helen Cooper
reviews
We’ve been really impressed with the support from Elver accountants (especially Chelsea) over the years. They’re always professional, responsive and proactive in finding ways to save time and reduce costs. What really stands out is their willingness to look at innovation, with that being new systems or apps that make our processes more efficient, saving us workload and time. It feels like they’re genuinely invested in helping our business run smoother and more efficiently. We couldn’t recommend them highly enough.
The Ark
reviews
I’ve had a consistently fantastic experience with this firm. Every person I’ve interacted with has been patient, friendly, and extremely knowledgeable. They take the time to answer questions clearly, and they never make me feel rushed or overwhelmed — which is rare to find in the accounting world.
Special thanks to Matt, who has gone above and beyond for me. His assistance, insights, and follow-through have made a huge difference, and I truly appreciate the level of care and professionalism he’s shown.
Highly recommend this firm if you want responsive, thoughtful, and trustworthy accounting support.
Kevin Lee
reviews
Our initial experience with Elver was a bit bumpy, but working with Amy Richardson completely turned things around.
She’s thorough, attentive, and genuinely a joy to work with. Amy has consistently gone above and beyond to ensure everything runs smoothly, and her proactive approach has made a real difference. She listens, takes initiative, and always follows through.
Thanks to Amy, what started as a rocky process became a seamless experience. We couldn’t recommend her more highly.
Deeping It
reviews
Elver have had a huge impact on our business helping us transition from an outdated accounting software and automating many of our processes that previously took hours to complete. We are also using their Payroll services and working with Chelsea has made this so much more efficient and gives us confidence that we are fufilling all our obligations.
Jack West
reviews
Elver have had a huge impact on our business helping us transition from an outdated accounting software and automating many of our processes that previously took hours to complete. We are also using their Payroll services and working with Chelsea has made this so much more efficient and gives us confidence that we are fufilling all our obligations.
Jack West
reviews
Can't reccomend, working with them more than 4 years now. They missed few times filing deadlines, so our company was marked red on the companies house website for few weeks. Even if you pay monthly, they don't do books at the time, but just at the end of the financial year. So if you need up to date books during year, it's impossible, and you'll wait few months for they finish their work (happened to me twice with them). Currently they don't even answer my e-mails.
Swietochowski Swietochowski
reviews
Steve and his team have been nothing but professional, helpful, and on point when it came to us starting off our new business venture. We have 2 companies, with sales taking place over in the US, and then running things from the UK where we pay ourselves. Steve has worked his magic to make things balance and connect correctly with our Taxes, so they are safely managed here in the UK. Not being accountants, I feel confident Elver are doing the right things for us, and in our company's best interests. I cant recommend them highly enough, as Steve explain's things clearly to us we feel happy to let them work for us and help us grow.
James Cooke
reviews
Elver Consultants have managed our company and personal taxes for many years. Great Service and People. You’re in safe hands.
Anna Ali
reviews
Excellent service from Elvers- Tom is especially knowledgeable, proactive, and always goes the extra mile! Elvers are very experienced in complex sales channels linking to your accounts package. Have really helped our business.
Aoife Woods
reviews
I found Elver consultancy after doing a Google search and read its reviews. I was hoping for good service when I contacted them. What I did not know was that I was about to receive GREAT service!!! Great quality spreadsheets, good value for money and everything was explained to me. What stood out the most was the personal touch - very friendly and approachable. As I am not an expert in accounting (actually far from it) I was a bit nervous about trying to explain on the phone what my accountancy and book keeping needs were - however they made it so easy for me and walked me through what needs to be done. Thanks Elver Consultancy and Steve who handled my case.
N V
reviews
Having dealt with several accountants over years and having had bad experiences i am now glad to say we have a great accountant!
Steve and the team at Elver Consultancy are efficient, honest and very reliable. They will advise you correctly and also work to tight deadlines. By far superior to most accounting firms.
They are also very competitive on price. Highly recommended!
Ian Ritchie
reviews
Elver are friendly and reliable. They offer indispensable problem solving advice. They're great at dealing with HMRC. They go above and beyond to support your business, for a very reasonable price.
Simple Solution
reviews
professional and efficient service from Steve at all times. A pleasure to deal with throughout our tenancy of a public house. Would not hesitate to recommend Elver and will certainly be in contact with him when my next venture is launched.
Phil Godson
reviews
Steve has supported me for over a year now and I'm extremely happy with his service. No question is too small or too silly. He provides quick, efficient and clear advice, along with a common sense and patience that make him indispensable. I wholeheartedly recommend his services to those considering them.
Chris Colquitt
reviews
Elver Consultancy has taken away the worry about filing tax returns and all things business/tax related. They are very responsive and easy to deal with. We are on opposite sides of the country and this has never been an issue. Would definitely recommend them.
Margaret Islin
reviews
Elver are a breathe of fresh air for any small ecommerce business. They respond in a timely and patient manner to basic and complex questions. Accounting work is carried out on time and they go above and beyond to help with any accounting issues. Highly Recommended!
Adam Luck
reviews
I have used Elver Consultancy for 18month now and I have found them to be very professional and reliable. They have really supported me during a rapid growth period by giving me good sound advice and sourcing expertise for me when needed. I couldn't recommend them more highly
Barbara Hornby
reviews
Steve has been with us from the very start, he helped us set up the business from scratch and gave us some very helpful advice. We wouldnt be where we are now without the help of Steve. He is always on the other end of a email or phone call and is very prompt on his replys. If you are a new company or been established for years I would highley recommend Elver Consultancy.
Mark Bardsley
X-Met Metals
reviews
Elver has been the perfect firm for support to my portfolio of companies and personal account. Steve's patience in explaining the use of Xero Accounting Software to help me run m own affairs with his oversight has proven a particularly effective. He is always available on the phone, and no job is too unimportant or menial for him to talk through and assist, often at no additional charge. I would highly recommend his service as both reliable and affordable, with a particularly strong recommendation for small business owners looking for a safe pair of hands.
Henry Emson
Loco Sports Limited / HOAP Publishing Limited / The General Supply Company Limited
reviews
A knowledgeable team and always there when I have needed them. Fabulous and great value service.
Mark Baginski
reviews
I received professional support from Steve and the team (Elver Consultancy). Steve was very knowledgeable and able to offer practical and precise solutions. Positive Responsiveness, Quality, Professionalism, Value
Twana Haji
reviews
Really fast and clear resolving doubts so good support at all times, and very nice consultants, my preferred accountancy services for a long time, highly recommended!
G Click
reviews
Steve and the team are brilliant, super fast and efficient service. Highly recommended.
Commander Blanco
reviews
Very professional and knows exactly what they're doing. Have done a great job of my accounts for some years now.
Greg Colley
reviews
Amazing service at an unbeatable price. Would definitely recommend
Gregory Kohdara
reviews
First time I needed an Accountant - first experience of running a business - any fears I had were rapidly put to rest while I was expertly advised exactly what was needed to satisfy all HMRC expectations. This is a friendly, efficient, fast responding Consultancy which makes you feel they are a constant safety net, with ready advice at every turn. Was very pleasantly surprised how low they are able to keep their fees. Irene Augustine - Shalomirene Limited
Irene Augustine
Shalomirene Limited
reviews
I engaged Elver Consultancy for five years (2019–2025). If you are looking for a strategic partner to help your business grow, I cannot recommend this firm.
1. Lack of Advisory: The service was entirely reactive. I found myself having to research standard tax efficiencies (such as pension contributions, dividends etc) myself and bring them to the accountant. I expected professional guidance; instead, I received basic compliance processing. If you do not ask the specific question, the advice is not volunteered - a handicap for new businesses.
2. Values & Loyalty: After five years of uninterrupted payments, I was disengaged shortly before my company year-end. The reason provided in writing was a "desire to work with clients that are profitable for us". Prospective clients should be aware that loyalty holds little weight here compared to their internal margins.
3. Administrative Clarity: The billing administration was opaque. Monthly invoices listed generic "Annual Accounts" without date references. Upon disengagement, it was revealed these payments were 12 months in arrears—a crucial financial detail that was never made transparent on the primary documentation - only 5 years later when they told me they weren't going to do my end of year business accounts.
Jamal
reviews
Every person I’ve interacted with has been patient, friendly, and extremely knowledgeable. They take the time to answer questions clearly, and they never make me feel rushed or overwhelmed — which is rare to find in the accounting world. Special thanks to Matt, who has gone above and beyond for me. His assistance, insights, and follow-through have made a huge difference, and I truly appreciate the level of care and professionalism he’s shown. Highly recommend this trustworthy firm.
Kev Lee
BambooMN UK Ltd.
reviews
My company is extremely happy and pleased with the service provided by Elver Consultancy. Things are done always on time with their Xero integration and their accounting portal is very easy to use. We tried other "old school "accounting firms before and they are definitely way more backward than Elver. Also we are very pleased to have our account handled by April Ascroft. A++ team.
Kenneth Anguish
Ascroft. A++
reviews
Elver helped us move over from an outdated accounting software to Xero and integrated us with A2X. We had previously looked at the A2X software but across multiple Amazon & eBay stores had found it to complex to do ourselves. Elver made the transition to add this simple and have automated all of the processes for us saving us hours compared to how we were previously manually doing this.
Jack West
Funky Leisure
reviews
Response from the owner For the purposes of the public record this review has been submitted by an unsuccessful job applicant.
M FL
reviews
Excellent knowledge of E-commerce space and tools for efficient bookkeeping and management reporting. Steve, Oliver continue your great work!
Helen Cooper
OilMas
reviews
Elver team has provided excellent service from day one. We work with Elverconsultancy for the last 5 years and as our e-commerce business grew and became more complex, they continued to excel—managing everything with accuracy, professionalism, and proactive support. Their clear communication and deep expertise not only on accounting and tax issues but also on Amazon, A2X and every e-commerce platform have made a huge difference for our business. Highly recommended!
Kostas MasW
MasW
reviews
Steve and his team have been nothing but professional, helpful, and on point when it came to us starting off our new business venture. We have 2 companies, with sales taking place over in the US, and then running things from the UK where we pay ourselves. Steve has worked his magic to make things balance and connect correctly with our Taxes, so they are safely managed here in the UK. Not being accountants, I feel confident Elver are doing the right things for us, and in our company's best interests. I cant recommend them highly enough, as Steve explain's things clearly to us we feel happy to let them work for us and help us grow.
James Cooke
reviews
Elver are a breathe of fresh air for any small ecommerce business. They respond in a timely and patient manner to basic and complex questions. Accounting work is carried out on time and they go above and beyond to help with any accounting issues. Highly Recommended!
Adam Luck
reviews
Professional and efficient service from Steve at all times. A pleasure to deal with throughout our tenancy of a public house. Would not hesitate to recommend Elver and will certainly be in contact with him when my next venture is launched.
Phil Godson
reviews
I've received great service from Steve and The Team at Elver Consultancy. Steve has always been quick to offer a solution and his calm and patient manner never wavers. Steve has enabled me to get the most out of our accounting software and has made life easier and more organised.
Sales Hammamas Uk
reviews
I run a small business and have been using Elver Consultancy as my accountants for the past 4 years. I cannot rate the service that they provide highly enough. Steve and the team provide an exceptional service for a very reasonable monthly fee.
Adrian Hibbs

Wait! Before You Go…

Don’t miss out on your FREE consultation with one of our experienced directors.

Benefit from personalised advice and tailored solutions for your e-commerce business. Our directors are here to help you navigate the complexities of e-commerce accounting and VAT/GST compliance, alongside Virtual Finance Director (VFD) services to provide comprehensive financial guidance tailored to your e-commerce business.